Appreciation Letters - Year 2003                                                    Page 1 | 2

We acknowledge and thank the consultants and staff of Visaide for the excellent service rendered to us in processing our visa application to Australia successfully. Formidable paper work and procedures were handled with precise administrative skills and effective communication system by all of you at Visaide and we appreciate your efforts in the whole process . We are especially thankful for the advice given by you when there were some bottlenecks in the process .

Overall we are fully satisified with the consultancy offered by Visaide for Australia Immigration and we would strongly recommend future applicants to Visaide.

Thanks & Regards
Gunasekaran Manuel Ravichandran & Chithra Ravichandran

My family and I join in thanking you and your team for the excellent way our application to Australia was handled. By constant follow up with the Australian Consulate and prompt responses to the queries we had, VISAIDE has been instrumental in helping us get a visa to Australia.

Once again, please accept our sincere thanks and appreciation.

Best Regards,
Mrs.Maju Jacob (Kuwait)

I take this opportunity to place on record my profound gratitude and indebtedness to all of you for your sincere services rendered to me by forwarding my application to Australian Consulate General, Mumbai for Migration to Australia, after duly processing the application, observing all the necessary formalities as required by the ACG - Mumbai.

The salient features which have enamoured me are your brevity and reflecting the as-is-where-is aspects of the matter without exaggerating or suppressing the facts, involved in obtaining the visa for migration to Australia. Like you, your staff is also very co-operative and prompt in receiving and forwarding documents and correspondence between me and the ACG - Mumbai.

In fact I am grateful to my friend Mr. Syed Ghouse Bijapur who recommended your Consultancy M/s. Visaide Inc., to me, as the application of his elder brother Mr. Syed Yusuf Bijapur for Migration to Australia was submitted through you and now settled in Australia.

The text of the Agreements entered into by the applicant and your consultancy service is legally fair and binding on either side.

After fully satisfying with your help and services in obtaining this visa for me for Migration to Australia, without an iota of doubt I will recommend to my friends and relatives who wish to migrate, to utilise your services as visa consultants, without any anxiety and apprehension until the assigned Job is done by you and your team.

With an ardent desire to continue our cordial relations I beseech Almighty to shower his blessings on you and your staff.

With regards,
Yours sincerely,

GAURIBIDANUR MOHAMED KHALEEL IRFAN
(Bangalore)

3rd March 2003

Dear Mr.Ritchie,

The Visa that I had applied for on the 6th of November 2002 was given on the 21st of February 2003. How!!? Magic?

While saying thank you I recall my association with you in connection with the Visa application of my daughter, Jemimah, and I am amazed at the speed with which it was processed. Thank you.

Jemimah came to you on the 10th of October 2002 for getting the VISA to go to Australia. At that time her engagement with Joshua a citizen of Australia, a prelude to marriage had taken place. On the 6th of November you had filed the application to the Australian High Commission, New Delhi. On the 8th of November they had acknowledged the application for a Spouse Visa. Simultaneously you had filed the application for a temporary visitors Visa for three months to enable her to fly to Australia along with her Husband. On the 16th of November she had got married and on the 20th you had filed the details of the marriage with the certificate issued by the church and photographs in proof of the marriage. On the 26th of November we received through you a letter from the Australian High commission directing us to get the Medicals done and to get a police clearance certificate from the Passport office.

The Visitors Visa had not come and she and her husband were scheduled to fly on the 28th of November 2002. What tense days those two days were!!! How you burned the wires in order to get the temporary visa. And get it; you did in the nick of Time. It came in at 15.30 hours and she had to fly out at 21.30 hours.

Thanks to you a very happy couple flew out of the country to Australia after a brief stopover at Hong Kong and China for a brief honeymoon on the Great Wall of China. She completed her medicals in Australia and sent it to the Australian High Commission in India through you in December. Had she been able to stay back and do the medicals here or come back earlier and got her Police Clearance Certificate the VISA would have been even quicker, I guess. But she could fly back from Australia only on the 10th of February 2003, get her PCC and file the same. She had her tickets booked for the 13th of March to fly back to Australia. We kept our fingers crossed not really believing what Alfred had said that we could expect the Visa within ten days. On the 21st of February 2003 the Temporary Spouse Visa that we had applied for was received. Alfred was right. It came long before the time stipulated by Alfred. And Jemimah is now all set to fly off to Australia on the 13th of March to join her husband. It had taken just 107 days to get the VISA (6.11.2002 to 21.2.03) [Nov - 24;Dec - 31;Jan - 31; & Feb - 21]. Had Jemimah not gone off to Australia on the 28th; but had done the medicals here on the 26th as soon as she got the intimation from The Australian High Commission, her Police Clearance Certificate could have been got in a day and the Visa would have been received by the end of December 2002 at the latest, that is within 55 days. PERHAPS!!!?
Thanks to all of you for the tremendous work that you did and will always do.

Your Professionalism.
You were so thoroughly professional in the way you went about the whole matter
Whom do I single out for special mention? VISAIDE as a whole is a great team. How you all do pull together and how effective you are at your work. It is something that I will not forget, nor my family. It has certainly been a wonderful experience getting things done by you.

Your Equanimity.
I came to you in the first week of October. It was on the 10th of October that I remitted your fee and then sat back and waited. Not really waited …we kept bugging you time and time again. But you maintained an equanimity that was admirable. As though our bugging was not enough, Jem's fiancé at Australia also bugged you and you handled him very well standing firmly by the method that you had adopted with a confidence that you had in your proven, time tested method of getting the visa.
I sure am glad that I latched on to you.

Your cost.
The ones who told us about you had said that your costs were high. They did not know how high. When you quoted your price I too thought that it was high, not knowing the work it involved. Let me place it on record that it was well worth the amount that I had paid. For the services, that you provided, it was just about adequate. It certainly was not high.

Your people.
A truly great team! You make beautiful music together.

Mary - the first person I met in your office. Cool as a cucumber. Takes down your details with a politeness I admired. When I came alone she would be holding the door open for me, knowing my disability. She would also drag out a higher chair from the inner office, because she had noticed that I found it difficult to sit on the low sofa. She had a word for everybody even the tiny tots who accompanied their parents to the office.

Alfred - the thorough, Clear, forthright and calm. Looking at him you get reassured that things will work. He works to several deadlines on the dozen clocks on his computer monitor. He does not miss anything. When he wanted photographs of the wedding, I thought that a couple would do, but he included well nigh the entire album. He literally hit them with the magnitude of the wedding, knowing of the Australian obsession with "ongoing relationships". Even while sending the Medicals and the PCC he asked us to include photos of the couple in Australia. The retelling of "My Story" by Jemimah and its sequel, which Alfred wanted us to include, I am sure, enhanced the chances of getting the VISA.

Douglas - the man who put the team together. He has a clock in his room that goes anti-clockwise. Time never seems to catch up with him. No doubt he beats deadlines with ease. My! How he burned the wires on the 27th to Delhi/Bombay/Delhi to get the clearance for the visitors VISA - no fluster, no bluster, sheer professionalism, with a detachment anyone would envy.

Ms. Remiss - of me not to have got her name, I mean the lady in Alfred's cabin. She is there and she is not there. Was she a wraith, a will-o-the-wisp, an apparition? Certainly she is not, she has substance in good proportion, but how does she manage to fade away till she is asked for something and pat comes a reply. It is only the brief comments that she rarely offers now and then that remind us of her presence.

Loganathan - the scribe…. and what a scribe. Perhaps one of the reasons why applications made through VISAIDE succeed is because of the clear, crisp hand that fills out the application forms. Even for the Police Clearance Certificate, I got Loganathan to fill out the forms and the Passport office gave it to me within three hours. He knows his stuff, the rules and the idiosyncrasies of the authorities who ask the questions, et al.

The Others - I did not interact with the rest of you there, but I know what a well-oiled machinery you have. A document that has to go that day is out that day. It is because all of you chipped in doing your part well.

Thanks to all of you.

Your Office.
The fleur-de-lis design on your sofa bespoke of royalty. And that is what we got-a royal treatment.The 'there and not there' soft music that came wafting from above was very soothing. Could you think of keeping it instrumental and not vocal? It is too soft for vocal and I caught myself straining to catch the words.The water-cascade, with the small plant next to it. are lovely. Is it actually the sound of the water alone or canned water sounds like canned laughter. The "Letters of appreciation" in your waiting room are real moral boosters. So also the cards on the Board. The cleanliness is unbelievable. Being disabled I tend to hold on to doors to climb up/down. The grill doors, which are ajar is very handy. The first time I held it and found it smooth and clean, free from every grain of dust, I gave you a big v .

So, on the whole you have in me a very satisfied client. Thank you very much for all that you did. Your services were good, extremely good. Continue to provide your services to all prospective immigrants. Populate Australia with Indians.

Thank you once again. I'll definitely come to you again for your valuable services.
definitely come to you again for your valuable services.

Yours truly,

L.Joshua Thangaraj

PS: The space between the sofas and the center table is very restrictive for movement. Can you think of having a narrower table? Persons coming in find it difficult to reach Mary's desk if people are sitting on the sofas.

Dear Mr. Ritchie, Alfred & The Visaide Team

I know for certain that I have taken time in replying, thanking, and acknowledging you all for this great team effort. God has always been good to us, and HE did us justice by bringing your services to our notice, and making us use you, as our Agent, in making this last endeavour.

Previously, I had made two futile attempts way back in 1985 and in 1987. Well, I convinced myself that there was no use in trying a third time, as we were doing well in Cochin, and were blessed with two lovely boys in 1986 and 1987.

It was in 2000 that Tony Morris and family were cleared for Sydney, and my curiosity drove me into enquiring about how they went about this whole exercise? They blurted out "VISAIDE", and as the name truly indicates, it was our turning point. I was posted at Bangalore in 2000, and had to leave my family back in Cochin. Time was truly on my side, and I left no stone unturned in feeding you on my case. Your team took up my case, and after deftly dealing with it, gave me a clean chit in November 2000.

Armed with this, I submitted my application through your office in April 2001, and even though there was a wait of more than a year, the end result was truly good, and I fully appreciate your team for the follow-up work done. I have already quoted your name to many a person, and will continue to do so. Your services are unmatched, and your success rate is above par.

Before I sign off, let me take this opportunity to thank you all on behalf of my family for making our dream come true. We are leaving Cochin on the 11th of April by MI - 467 to Singapore, and on SQ to Melbourne. Once again a big thank you to the wonderful team, and for the great effort. I will stay in touch, and keep you informed about my progress. Of course, I will drive your team mad, when I need to know something, and that's "ME".

Thanks and Regards,

Valery George Fernandez

Dear Mr. Ritchie, Alfred & The Visaide Team

I would like to thank all of you for handling my application for permanent residency to Australia with so much finesse and smoothness. I am impressed by your professionalism, courtesy and work ethics. I would not hesitate to recommend Visaide to my friends and family for all their visa needs for Australia. I have infact given your contact details to two people already.

I would recommend Visaide to anyone wishing to migrate to Australia as I have found that with Visaide the whole tedious migration process is simplified and handled with so much care that all I really had to do is to sign some forms. I like the way you at Visaide function and the whole process went along like a dream with no tension and worry.

Please do not hesitate to use Visaide for your Australian visa needs as they are really the best as far as my knowledge goes.

Here's to wishing you many more happy and satisfied clients!

Thanks and best regards,

Kabir amin
(Chennai)

Dear Mr. Ritchie,

I am writing this note to thank you and your staff for very efficiently processing my immigration papers for New Zealand. The initiative and untiring efforts to persue the case at every level by Mr. Alfred D'Rozario is very commendable. At this stage I would also like to place it on record Ms. Marie's pleasant nature and her own way of dealing with all the clients is well appreciated.

I am planning to leave on my tour duty by Mid this year. Hope everything will turn up for good, will keep in touch and inform you of the progress

Thanks again with fond regards

Mr.N.Nagasubramanian
(Chennai)

Dear Mr. Ritchie,

I am jeba Abraham - one of your most satisfied clients, writing to you from the Bay of Islands, New Zealand. This letter is primarily to thank you all at Visaide for all the help, suggestions and directions rendered to me and my family all through my Visa process.

After having lost lots of money with a few other consultants, I finally approached you during the year 2000, seeking your advice and guidance in obtaining a Visa to New Zealand. Then on, it was totally you who guided me appropriately all during these days. May it be the Initial Assessment process, the NZQA process or the Residence Visa process, your guidance was perfect - Simply perfect!

There was no delay at all during the entire process and at any stage of my visa process and neither was I put under any pressure till I received my Visa during the end of year 2002.

1 would always tell to my friends and relatives that a few things which I have admired with Visaide:

1. Genuine Guidance -You have never misguided us!
2. Transparent Operations - Unlike other consultants, you never disclosed any facts!
3. Sincere Support - Whenever I had a query, you answered me without delay!

It was really a wonderful association with you. With a team of enthusiastic and friendly members of staff, I would undoubtedly rate Visaide as the perfect immigration consultancy firm I have ever known.

I thank you again for all your help, guidance and support rendered during the entire process of my application. It is by your help and guidance that I am here in this beautiful country, enjoying a very different and high life style - which would be the ultimate dream destination of any one seeking a change in life.

Please inform me if I could be of any help to you in future and I shall be pleased to do.

With thanks and warm regards,

Jeba Abraham
(New Zealand)

Dear Mr. Ritchie, Alfred & The Visaide Team

As we stand at the threshold of our new life, we take this opportunity to thank the Almighty God for having leaded us to VISAIDE when we were at cris-cross road in our life.
We remember the day when we walked into VISAIDE with anxiety and doubts. Today as we look back and see, we are grateful for the way VISAIDE had taken personal attention to process our application. We especially remember your professional suggestions in making a way when all the doors leading to Australia seemed to be closed.

Even though we are advised to fix up prior appointment with you for consultation we had approached you so many times without appointment but we were not disappointed as you could spare some time within your busy schedule to meet us and talk to us, which act we may not find elsewhere.

Even in your absence, we could get necessary information from Ms. Carolyn and Ms. Mary who are very polite and courteous, whom we cannot forget for their smile and hospitality.

We, along with our family express our hearty gratitude for your constant encouragements and prompt services. Finally we would like to add that VISAIDE is just not a consulting agency but

A friend Philosopher and Guide.

We look forward to your continual guidance in future and we would never fail to recommend your services to our friends in need.

Closing with love and prayers,

Adonis Jacob Paul, Sudha Paul & K.S. Narayanan

It gives me a great pleasure,to be able to appreciate the services rendered to me by VISAIDE Inc., CHENNAI. The Motto of their services " SINCERETY AND HARD WORK'.

It's true that my case only required a miracle to see me through,that was evident when I was recommended to Mr. D.Ritchie and VISAIDE.

The Professional ease with which the office had executed the migration proceedings is unique. I had lost all hope,but when Mr.Doughie Ritchie had spoken to me about my immigration felt that, here was a Professional at his best.There were a few initial hiccups though, but VISAIDE had seen them through.

This fact is evident that, Myself and my family have recieved our visas in record 17 months time (from the time of lodging in our application to the Embassy).

I sincerely Thank Mr. Ritchie and VISAIDE for the stupendous job that they have done for me and my family.

I Personally wish them all the Success that they rightly deserve, through SINCERETY AND HARD WORK, and by maintaining the most important client factor right throughout my dealings with them. So Mr. Doughie Ritchie, Mr.Alfred D'Rozario and VISAIDE, THANK YOU ALL ONCE AGAIN.

With Warm Regards,

DEON MICHAEL ARMSTRONG.
(Secunderabad)

Dear Douglas,

I write in appreciation for the services that your organization has rendered, towards the processing of my application for immigration to Australia.

I would like to thank Alfred and the rest of your team who have worked towards this in a very professional manner. I am sure you are now pretty aware of the behavior of your clients, i.e. their anxiety to know as much into the future. It is only in this respect that I feel you could be a little more of a soothsayer, if you would allow me to say so.

Everything from the very beginning has been handled with a very customer friendly attitude, although it took longer than usual, because of reasons beyond your control. Your professional charges so far have been very competative too. Although I am aware of many immigration consultants, so far I would recommend VISAIDE to anyone who wishes to engage in professional services.

I wish everyone at Visaide, all the best, and keep up the SUCCESS RATE!

With Warm Regards
Llewellyn

It is that part of time when we get down to expressing our thanks to your office for all the help you have extended while processing our papers for immigration to Australia.

Your directions and guidance have been excellent at all times and your manner of dealing with our many queries and uncertainties has always been so patient and helpful. We are especially fortunate to have met Douglas, Alfred, Loganathan, Lynette, Caroline & Mary who have helped us achieve our dreams.

You are such a professional immigration business center and we have no hesitation in recommending all our relatives and friends to seek your assistance when they want to immigrate.

Thank you very much, once again, and all the very best of luck in all your future endeavours.

Sincerely,

Giselle & Shane
(Chennai)

We dont know how to thank you for all that you have done for us and in such a professional manner. What appeals to us the most is the friendly, cordial atmosphere that exists at the VISAIDE office. Christine and I are very certain that we would not have tasted success if it was not for the able assistance of your office in many critical issues .

We also take this opportunity to thank Mr. Alfred Rosario for his guidance.

Special thanks to Mr. Loganathan, who was very patient and kind to us, whenever we interacted with him. Having been in the customer service industry for over 13 years, I can tell you that Ms. Mary is one of the finest front desk executives I have ever seen and we take this opportunity to convey our heartfelt thanks to her. Also we would like to thank Ms. Carolyn, Ms. Lynette and Ms. Rita for their efforts in making our dream a reality.

With regards to recommending VISAIDE to others, you will be surprised If I told you that we have been doing so even before we lodged our application. Any applicant who appreciates quality service will not wait till they get their OK to recommend you to others and this being our strong belief, we have acted accordingly.

Although you have got us our permanent visa to migrate to Australia, we still feel we should be associated with VISAIDE in some way or the other, and that I suppose explains how much we love and cherish the association.

Our two daughters Joan and Juanita send their regards to all at VISAIDE. Thank you very much and God Bless.

Christine, Royston Devaraj
(Bangalore)

We take this opportunity of thanking you for guiding us through the process of obtaining resident visas for the family. Your guidance and acumen are much appreciated and we shall certainly recommend you and your organization to our friends.

As you are aware, we got our visas on 21st March, 2003. Bomi and myself went to Australia on 11th April and registered ourselves. As the children are in school and will only be back 'with us on June 15th , Bomi is planning to take them to have them registered as well.

We are naturally now in the process of finding the right universities / schools and searching for the right business opportunity, accomodation, etc. In the meantime enclosed please find copies of our visas issued to us by the Australian Consulate, Mumbai.

We once again wish to thank you for all your efforts.

Yours sincerely,
Pari Shroff
(Mumbai)

Dear Mr. Ritchie, Alfred & The Visaide Team

I would like to thank you and your team for having successfully handled my application for migration to Australia. I deeply appreciate your dedication and professional approach to the job. You had made the whole process look so easy that all I had to do was just sign a couple of papers. A special word of thanks to Mary for being so courteous every time I approached your office.

I look forward to a continued association with Visaide and would certainly recommend Visaide to any of my family and friends who wish to emmigrate to Australia or New Zealand.

I once again thank you and your team for having made it possible to migrate to Australia.

Thanking you.

Yours sincerely,
David Seth

I would like to express my gratitude to you and your team in assisting me and my family migrate to Australia. Thank you for the unmitigated support during the migration process.

I must acknowledge that your team was always willing to make themselves available and follow up on any issues, no matter how simple or complicated the query.

I will surely recommend your company's services to my friends and anyone who wishes to migrate overseas.

Thank you once again.

Kind regards,
Floyd M Godinho
(Mumbai)

Dear Mr. Ritchie, Alfred & The Visaide Team

We wish to thank you and your team for the commendable job done in assisting us through the whole process of obtaining our visas for Australia. We had applied in Jan 2001 and due to the attack on U.S. the processing was considerably delayed but you were always there to give us an update on the present situation and most of all the patience & tolerance shown during times of anxiety especially during the last 2 months.

As the saying goes "No Pain, No Gain". We have gone through the process and come out successful and that is the greatest joy.

Before I say adieu, I would like to personally thank Logu & Mary for their patience and support all during the process.

And finally, We Wish All The Best to the Visaide Team in their future efforts & endeavors of assisting people to immigrate.

Thanking you once again,

Sincerely,
Roger & Sealon

Dear Doughlas, Alfred and all our friends at "VISAIDE",

It is not duty but a keen sense of gratitude that compels us to express our heartfelt appreciation to all of you for the timely assistance, concern and positive steps taken to make our desire to immigrate to Australia come true.

From the very beginning when Stanley and I walked into your office in July 2001, we were sure we were in the right hands. Your attitude and professionalism are some of your many qualities which we admire. We were amazed at the efficiency and courtesy of your staff especially Mary, Logo, Caroline and Lynette. A very big thank you to all of them for being ever so willing to talk to us so politiely whenever we needed a clarification. May god bless all their endeavours.

Douglas and Alfred, without your able guidance assitance and motivation, this move of ours to Australia would not have remained a remote dream. The courtesy and concern both of you extended to us was something that we will always cherish You were there to clarify our doubts in such a polite manner, that we always felt at home talking to you. Thank you and may God bless you abundantly.

It is indeed our pleasure to inform you that the satisfaction we have received is praiseworthy of you. Our trust in you has not gone in vami. You have seen us through to the very end.

We plan to leave Chennai on the 27th of June 2003 We will stay in touch with you and hope to continue this beautiful relationship which we have developed We have already recommended our relatives and friends to you and we are happy to let you know that they are as pleased as us with the service you are rendering to them.

May God bless all of you and your families abundantly and may "VISAIDE" scale to even greater heights is our ardent prayer.

Thank you and Regards,
Stanley / Marguerita / Ajay and Aarthi Singh.

Dear Douglas,

I have received the passport along with attachments from DHL today, and everything is in order.

I would like to thank Visaide for their prompt service, follow-up & professional advice in helping me get my Visa endorsed at ACG Mumbai without any problems. Even though there was a delay with my papers at ACG Mumbai, Visaide (Ritchie from Australia, Alfred and the other Staff) all acted very promptly in giving me the necessary advice and help, to go through some of the formalities all over again.

I came to know through some friends in Dubai that Visaide was reliable and that is why I decided to process my papers through you'll although I was working in Dubai.

Taking this factor into consideration, I think Visaide has done a great job, in helping me to get my Visa.

Thanks & Best Regards,

Daryl Lippert
(Dubai)

Dear Douglas, Alfred and all at VISAIDE,

Its said " When you find a dream inside your heart dont ever let it go For dreams are the tiny seeds from which beautiful tomorrows grow."

It was one of my dreams that you and your team members have helped to fulfil, my dream of migrating to Australia. You have been tolerant, efficient and patient, giving me time in your busy schedules for queries. Many a times I would have been impatient but you bore it all with a smiling face. You and all at VISAIDE with their professional attitude is what makes VISAIDE different and the best.

You've done your part and I take this opportunity to tell you how grateful I am to you and your team for all that you have done. Keep up the good work and I am sure you will continue to help many more fulfil their dreams.

I am back in Sydney and started work with the same company I worked earlier. I have already and will have no hesitation in future, referring your name to my friends and colleagues who want to pursue their dreams of migrating and I am sure with your support and guidance they too will be able to able to realize their dreams.

Thanking you once again for your support,

Yours sincerely,
Prem

Why do you require the services of a Professional Immigration Consultant?

There is no thumb rule which prescribes that one must engage counsel to successfully apply for immigration. Many individuals do apply and
...more